State Farm® Insurance Agent Ben Torres

"Hi Brianna, thank you for the 5-star review! We’re excited to hear how great it was working with Jake Taylor—he takes pride in being easy to talk to, quick to respond, and truly helpful from start to finish. Our State Farm team works together to make insurance simple and stress-free, whether you need help with auto insurance, home insurance, life insurance, or financial services. We love our customers and really appreciate you recommending Jake and our agency Ben Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Hi Brayden, thank you for the 5-star review! We’re glad you had a great experience with Jake Taylor and that he was thorough and patient throughout the process. Our State Farm team works together to provide clear explanations, responsive communication, and the best service possible—whether you’re reviewing auto insurance, home insurance, life insurance, or financial services. We truly love our customers and appreciate your recommendation. Thanks for choosing us for your Insurance and financial Services needs. Ben Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Hi Nancy, thank you for the wonderful 5-star review and for trusting State Farm for your auto insurance and home insurance for over 50 years—that loyalty truly means a lot. We’re so glad Jake was able to jump in right away, keep things friendly and professional, and get your issue handled quickly. Our office works as a team to deliver fast, reliable customer service and helpful guidance across auto, home, life insurance, and financial services. We love our customers and appreciate the opportunity to keep earning your business year after year. Ben Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Hey Jacson—thanks for the 5-star review! Jake will be glad to hear he could help. Our local State Farm team loves making things simple, whether you need an auto insurance quote, home insurance, life insurance, or help with financial services. We really appreciate both our new customers and our long-term customers—thanks for choosing us. Ben Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com"

"Hi Jane, thank you for the 5-star review! We’re glad Jake was able to quickly provide an auto insurance quote and get your new car insurance coverage set up right away. As a local State Farm insurance agency, our team works together to deliver professional, responsive service and make coverage easy to understand. We offer auto insurance, home insurance, life insurance, and financial services—and we truly love helping people, whether you’re a new customer or someone who’s been with us for years. Thank you again for choosing our agency! Ben Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Hi Haley, thank you for the kind words and the recommendation! I’m happy to hear Jake made the process easy, kept things professional and friendly, and helped you lock in a great rate. Our agency works as a team to make sure every customer gets the best value and the right coverage. Glad to help our people with auto insurance, home insurance, renters insurance, or life insurance . We truly love serving both our new customers and the long-term customers who continue to trust us year after year. Thank you. Ben Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Hi Ava, thank you for the 5-star review! We’re so glad to hear Jake provided professional, friendly service and helped you find the best deal and the right coverage. Our insurance team works together to deliver responsive support and personalized options—whether you’re looking for auto insurance, home insurance, life insurance, or bundling policies to save. We truly love helping both our new customers and our long-term customers, and we appreciate your recommendation. Thanks again for choosing our agency! Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Thank you, Brenden. Your kind works are appreciated as we strive to be advisors to our customers and leaders amongst our peers. Helping the public with Home, Auto, Life, Commercial and financial services is our passion, helping others in the industry and keeping up with continuing education and the latest trends and changes keep us sharp and relevant. Sharing that knowledge is our privilege. Count on us to continue to strive to meet this standard of excellence every day. Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com"

"Hi Faith, Thank you so much for your kind words and fantastic 5-star review! We’re thrilled to hear that you found a great price through bundling — we always strive to balance coverage with cost to provide the best value for our clients. Helping people protect what matters most is truly our passion, and your appreciation means the world to us. We’re grateful for your referrals and continued support as we grow to serve our community with trusted insurance solutions. If you ever have questions or need assistance, we’re here to help! Thanks again, Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com"

"Thank you, Pennie! So glad we were able to help you. It was good to meet you in person. Glad we are such #goodneighbor(s). We look forward to helping you any way we can. Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com"

"Polo, thank you for reaching out. We do always try to meet the needs of all our customers whenever possible. I cannot find a record of your name at either of our locations. Perhaps you were with a different agency, perhaps this is not your full name. Either way, please feel free to reach out to me personally to let us know how we could have improved our service. We value our customers and like to hear how we can improve. Thank you for giving us a chance and I look forward to helping you any way we can. Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Hi E.B. Thank you for your loyal support over the past 20 years and for sharing your experience with our Monroe State Farm location! We truly value your trust in us for your life insurance, and other needs in the past. Our dedicated team works collaboratively to provide friendly, knowledgeable service that keeps our clients coming back. While we understand the importance of weekend hours, please know we have an after-hours team on standby and are available to assist with weekend responses as needed to ensure you get the support you deserve. We will continue to work hard to earn that 5th star. We appreciate your feedback and are always striving to improve our customer service experience. #StateFarm #LifeInsurance #HomeInsurance #AutoInsurance #CustomerService #Teamwork #AfterHoursSupport"

"Thank you so much for your fantastic 5-star review, Adelena Masterson! 🌟 We're proud that Annette provided you with patient, attentive service and helped answer all your questions to find the best insurance options tailored to your needs. At Ben Torres State Farm Agency, we’re committed to delivering personalized insurance solutions, whether it’s auto insurance, home insurance, or bundled coverage. If anyone is searching for trusted insurance agents who prioritize customer satisfaction and expert guidance, we're here to help! Thanks again for your kind words! 🙌 #StateFarmInsurance #AutoInsurance #HomeInsurance #PersonalizedCoverage #CustomerService #InsuranceExperts #BenTorresStateFarm Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Hi Chelsy, thank you so much for your fantastic 5-star review! We're thrilled to hear that Caitlyn provided you with an easy and straightforward experience while helping you choose the best insurance plan. At Ben Torres State Farm, our dedicated team works together to deliver exceptional customer service and personalized insurance solutions tailored to your needs. Your positive feedback motivates us to continue providing the highest quality service. Thanks again for trusting State Farm for your insurance needs! #StateFarm #CustomerService #InsuranceExperts #Teamwork #InsuranceMadeEasy Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Thank you, Henning Falster, for your 5-star review of Ben Torres State Farm Agency! We're thrilled to hear that Michelle Cable provided you with exemplary insurance service and outstanding support. At Ben Torres State Farm, we pride ourselves on delivering personalized customer care and proactive follow-up to resolve underwriting issues promptly. Your recommendation means a lot to us as we strive to be the top choice for auto, home, and life insurance in the community. Thank you for trusting our team for your insurance needs and letting others know your positive experience! #StateFarm #InsuranceAgency #CustomerService #BenTorresStateFarm #AutoInsurance #HomeInsurance #LifeInsurance Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"We are so happy to see your kind words in your review, Lisa! 🌟 We’re thrilled to hear that Annette provided fantastic service and helped you and your husband find the perfect coverage for both your home and auto insurance needs. At The Ben Torres Agency, we specialize in personalized insurance solutions that protect what matters most to you. If anyone is looking for expert guidance in home insurance, auto insurance, or bundled insurance policies, Annette and our team are here to help! Thanks again for your trust and support! 🙌🏡🚗 #HomeInsurance #AutoInsurance #BundledInsurance #PersonalizedCoverage #CustomerService #InsuranceExperts #ClientSatisfaction Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Thank you so much for your fantastic 5-star review, Michael! 🌟 We’re delighted to hear that your insurance transition with Ben Torres State Farm Agency was smooth and hassle-free. Caitlyn and our dedicated team always strive to provide seamless service and expert support during moves, ensuring your coverage stays strong no matter where life takes you. Welcome to Michigan! When you are ready we can help you with what ever else you might need. If anyone is looking for reliable insurance solutions, expert guidance, and exceptional customer service, we’re here to help! Thanks again for your trust and kind words! 🙌🏡 #StateFarmInsurance #InsuranceTransition #HomeInsurance #AutoInsurance #CustomerService #SeamlessCoverage #MichiganInsurance #InsuranceExperts Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Thank you so much for your fantastic 5-star review, Jamie Harris! 🌟 We're thrilled to hear that you had such a positive experience working with Michelle Cable! Her commitment to providing quick responses and exceptional customer service is what we strive for at Ben Torres State Farm . We're glad she could assist you in setting up both your homeowners and auto policies effectively. Your satisfaction is our top priority, and we appreciate your trust in us! If anyone is looking for reliable insurance solutions and outstanding service, we’re here to help! Thanks again for your kind words! 🙌🏡🚗 #HomeownersInsurance #AutoInsurance #CustomerService #QuickResponses #InsuranceSolutions #CustomerSatisfaction Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Thank you so much for your amazing 5-star review, Steelie! 🌟 We’re thrilled to hear that your first experience bundling insurance was such a positive one! Annette is dedicated to providing professional and helpful service, and we’re so glad she could assist you in securing coverage that saves you about $70 a month. Savings is always good, as you mentioned especially in today’s economy. At the Ben Torres Agency, we specialize in personalized insurance solutions that not only fit your budget but also provide the coverage you need. If anyone is considering bundling their insurance for better savings and comprehensive coverage, we’re here to help! Thanks again for your kind words! 🙌💖 #BundledInsurance #InsuranceSavings #CustomerService #AffordableCoverage #ProfessionalService #InsuranceExperts #ClientSatisfaction Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Thank you so much for your wonderful 5-star review, Keirsten! 🌟 🌟 🌟 🌟 We’re delighted to hear that you had a great experience with us! At Ben Torres State Farm, we understand that while finding the best price is important, having the right coverage, a seamless claims process, and exceptional customer service are equally essential for your peace of mind. Our team is dedicated to providing personalized insurance solutions that fit your unique needs and budget. If anyone is looking for reliable insurance expertise and outstanding support, we’re here to help! Thanks again for your trust and kind words! 🙌💖 #InsuranceCoverage #CustomerService #ClaimsSupport #AffordableRates #ClientSatisfaction #InsuranceExperts #PersonalizedSolutions Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Thank you so much for your fantastic 5-star review, Jodi! 🌟 We’re thrilled to hear that Annette Brandon provided you with exceptional service and thorough assistance in finding the right insurance coverage. At Ben Torres State Farm we believe that while price is important, having the right coverage, a smooth claims process, and outstanding customer service are equally essential. Annette is dedicated to ensuring you get the best value and protection for your needs. If anyone is looking for a knowledgeable and caring insurance expert, we’re here to help! Thanks again for your trust and support! 🙌💖 #InsuranceCoverage #ClientService #ClaimsSupport #Savings #InsuranceExpert #CustomerSatisfaction #PersonalizedService Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com "

"Thank you so much for your amazing 5-star review, Mr. Hill! 🌟 We’re honored to be considered "miracle workers" in the insurance industry! At The Ben Torres State Farm Agency, we genuinely care about our clients and strive to provide exceptional service and tailored insurance solutions that meet your unique needs. Your trust and belief in our dedication mean the world to us! If anyone is looking for a caring and experienced insurance agency, we’re here to help! Thanks again for your kind words! 🙌💖 #InsuranceExperts #CustomerCare #ExceptionalService #TailoredSolutions #ClientSatisfaction #InsuranceAgency #ClientTestimonials Ben Torres ChFC, Agent 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com"

"Paige, Thank you for taking the time to share your experience with us. We genuinely regret that you did not receive the level of service you expected, and we understand how frustrating it can be when important details are not communicated. At our agency, we pride ourselves on treating all our customers with the utmost respect and professionalism. Our agents are trained and licensed to provide accurate information and guidance, and we take your feedback seriously. We are committed to ensuring that our clients have a clear understanding of their coverage options, and we apologize for any confusion there was regarding your quote. As requested, a different team member will reach out to you directly to discuss your concerns further and to see if we can provide you with the accurate information and service you deserve. Thank you for your patience, and we look forward to the opportunity to assist you better. Best regards, Ben Torres ChFC Agent "