State Farm® Insurance Agent Ben Torres
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott Bruce
September 26, 2024
"Thank you to Annette for always treating me like first class. She has always answered my questions and returned my calls quickly. Thank you!"
" Scott: Thank you so much for taking the time to leave us a 5-star review. We really appreciate your kind words and your continued support. We're glad to hear that Annette has been providing you with top-notch service, treating you like first class. We strive to deliver exceptional customer service, and it's great to know that Annette has been consistently meeting your expectations. We'll make sure to pass along your appreciation to Annette for her prompt responses to your questions and calls. Customer satisfaction is our top priority, and we're glad to hear that Annette has been delivering on that front. Once again, thank you for choosing us and for your fantastic review. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help! Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
brindley83
September 23, 2024
"Annette was great and found the best possible quote I could receive . Easy and very friendly service."
"Thank you so much for taking the time to leave us a 5-star review on Google! We greatly appreciate your feedback about your positive experience with our team, especially with Annette. We're glad that she was able to provide you with excellent service and find the best possible quote for you. We aim to make the process easy and enjoyable for our customers, so it's wonderful to know that you found our service friendly as well. Thank you again for choosing our team for your needs, and please don't hesitate to reach out if there's anything else we can assist you with. Helping people with auto, home, life , commercial and other financial services, is what we are passionate about, so glad it showed. Best, Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Patrick Patterson
September 18, 2024
"My agent Annet was very helpful through the whole process of what I needed 10 of 10 would highly recommend this agent"
"Thank you for leaving us a 5-star review! We're thrilled to hear that Annette provided you with excellent assistance throughout the process. She exemplifies what we as a team stive to do, give you the best value we can and help protect you and your family. We greatly appreciate your recommendation and are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best, Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Jill Mackie
September 17, 2024
"Michelle was super helpful in getting my out of state policy transferred over. Very friendly, thorough & fast!"
"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're so happy to hear that Michelle was able to assist you with transferring your out of state policy smoothly. We pride ourselves on providing friendly, thorough, and fast service, and we're glad to know that we met your expectations. Auto, home, life, commercial and other financial services… we are happy to help you or anyone you know! We appreciate your business! Best, Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
ozshotz
September 13, 2024
"Michelle was super helpful during the whole process. She took the time to explain what everything was and how it worked, and was able to get me exactly what I was looking for in my insurance. Super happy to have worked with her!"
"Ozshotz: Thank you for your 5-star review! We're thrilled to hear that Michelle provided you with exceptional assistance throughout the entire process. Helping people is what we do and we believe in working together as a team to ensure our customers receive the best possible service. Michelle's dedication to explaining the ins and outs of our auto, home, life, commercial, and financial services shows her dedication to that standard. We're glad she was able to fulfill your insurance needs and we're happy to have had the opportunity to work with you. Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance "
james deyoung
September 13, 2024
"Michelle Cable has been the most wonderful rep I have ever had the pleasure of working with throughout my life in any field of business,a pure credit to your company! Please doo not let here go anywhere! James DeYoung ....Thank you Michelle....."
"James: Thank you for taking the time to write such a positive Google review about Michelle. We greatly appreciate your feedback! We're happy to hear that Michelle has provided you with exceptional service and has made a lasting impression on you. We understand how valuable it is to have a representative who goes above and beyond to meet your needs. We are proud to have her as a valued member of our team. Your kind words are truly appreciated, and we'll make sure to pass them along to Michelle. We believe that exceptional customer service is the cornerstone of our company, and it's customers like you who make our work so rewarding. Once again, thank you for your feedback. We look forward to continuing to serve and your insurance and financial service needs. Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
chris bayer
September 11, 2024
"Michelle was wonderful to work with and made the process of switching car and home owners insurance super easy! Highly recommend!"
"Chris: Thank you for taking the time to leave us a 5-star review and share your positive experience with Michelle! We are thrilled to hear that she was wonderful to work with and made the process of switching your car and home owners insurance super easy. At our office, we strive to provide excellent service and ensure a smooth transition for our valued customers. Michelle's dedication to assisting you with your insurance needs is truly appreciated, and we are delighted to hear that she exceeded your expectations. Thank you for recommending our services! Your trust and support mean a lot to us. We are here to help and look forward to serving you in the future. Bes Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Jannuary P
September 11, 2024
"Sarah and Michelle are always incredible when helping me. Sarah has answered so many questions and reminds me of upcoming events. I moved 200 miles away from the office but still prefer to go thru them due to the amazing service they provide."
"Jannuary: Thank you for taking the time to share your wonderful experience with Sarah and Michelle! We greatly appreciate your kind words and are thrilled to hear that they have consistently provided you with incredible assistance. Sarah's dedication in promptly answering your questions and keeping you informed about upcoming events is truly commendable. We are delighted to know that you still prefer to rely on our office's exceptional service, even after moving 200 miles away. We are grateful for your continued trust and support. Please do not hesitate to reach out if you have any further questions or need assistance in the future. We look forward to serving you with the same level of excellence that you have come to expect. Best , Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Craig C
September 11, 2024
"My old agent retired and i transferred into this office. Such a seamless transition. It is not often that an office goes above and beyond and exceeds my expectations....but they did. Super helpful in explaining my policies, truly looking out for me and what best fits my needs. I have found when dealing with insurance, TRUST is a key component. And that's what I have found in Bens office...thank you so much!"
" Craig: Thank you so much for taking the time to leave us a 5-star review on Google! We are thrilled to hear about your seamless transition to our office and how we exceeded your expectations. We strive to provide exceptional service to all our clients, and we are delighted to know that you found our team super helpful in explaining your policies and looking out for your needs. Building trust is indeed a key component when it comes to insurance, and we are honored that you have found that in our office. Your kind words mean a lot to us, and we appreciate your trust and support. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We are always here to help. Thank you once again for choosing to do business with us, and we look forward to continuing to serve you. Best , Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Layla Ferguson
September 11, 2024
"Michelle Cable was fantastic to work with! I was able to work with her thru text, phone and email to get the quotes and answers I needed! Convenient and fast service. This agency was able to give me better homeowners and car insurance policies (better coverage) with lower costs than previous agency whom I was with for 11 years as a DIAMOND preferred customer. Fantastic agency, fantastic support. Highly recommend!"
"Layla: Thank you for taking the time to share your excellent experience with Michelle Cable and our agency. We greatly appreciate your feedback and are thrilled to hear that Michelle provided you with fantastic support throughout the process. It's wonderful to know that you found our service convenient and fast, being able to communicate with Michelle through various channels. We're also delighted that we were able to offer you better homeowners and car insurance policies, providing improved coverage at lower costs compared to your previous agency. Your recommendation means a lot to us, and we're glad that you consider our agency fantastic. We think you are pretty fantastic too! Thank you for your business. Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Tom Hutt
September 11, 2024
"Caitlynn Smith was very knowledgably and helped us get the best price."
"Tom: Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words about our team member, Caitlynn. We're thrilled to hear that she was knowledgeable and able to assist you in getting the best price. We strive to provide exceptional service and ensure that our customers receive the best possible value. We're glad Caitlynn was able to deliver on that promise for you. We'll make sure to pass along your feedback to her and recognize her for her outstanding work. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing to work with us. We truly appreciate your business and look forward to serving you again in the future. Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Caitlynn Jones
September 10, 2024
"Moved from KY to MI and transferred all of my policies to Ben's office, everyone was super nice and informative, I will never go anywhere else! I felt like they weren't just selling me a product but actually advising me on what coverage would fit myself and my family's needs."
"Caitlyn: Thank you so much for taking the time to share your positive experience with our office! We're thrilled to hear that our team was able to provide you with exceptional service during your move from KY to MI. The team takes pride in going beyond simply selling insurance policies. Our goal is to understand your unique needs and provide you with tailored coverage that suits you and your family. It's fantastic to know that you felt our team genuinely cared about advising you on the most suitable options. Auto, Home, Life, commercial, and other financial services. Your kind words are truly appreciated, and we're honored to have earned your trust. Should you ever require any further assistance or have any questions, please don't hesitate to reach out. We're always here to help! Thank you again for choosing our office. We look forward to serving you in the future. Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Elizabeth Bentley
September 10, 2024
"Really great experience! Everyone is always super helpful and friendly. Michelle is awesome!"
" Elizabeth: Thank you for your fantastic review! We're thrilled to hear that you had a really great experience with us. Our team prides themselves on being helpful and friendly, and we'll be sure to pass along your compliments to Michelle. We appreciate your support and hope to assist you again soon! Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Caitlin Cable
September 7, 2024
"Loved the experience with Michelle Cable. Very nice and demure."
"Thank you Caitlin. So glad your experience with Michelle was positive. Sharing really helps others understand that we are passionate about helping people. We are glad you can help get the word out. Helping others save money and get the coverage that makes sense is what we do. Auto, Home, Commercial and more. Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com"
Shelley Jacobs
September 6, 2024
"What a great experience and wonderful customer service by Michelle Cable! She was able to help us with 3 car insurance policies and a home owners insurance policy saving us so much money in our premiums! Michelle was such a pleasure to work with as she made everything so simple and easy!"
"Shelley: Thank you so much for taking the time to leave us a 5-star review on Google! We are thrilled to hear about your great experience and the wonderful customer service provided by Michelle. It's fantastic to know that she was able to assist you with three car insurance policies and a home owners insurance policy, ultimately saving you a significant amount of money in premiums. Insurance can be complicated, so we strive to simplify the insurance process and ensure that our customers have a seamless experience. Michelle's ability to make everything simple and easy for you is a testament to this commitment. In addition to car and home insurance, we are proud to offer offer auto, life, and commercial coverage. We provide comprehensive insurance solutions to meet the diverse needs of our customers. Once again, thank you for choosing our services and for sharing your positive experience with us. Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Eric Moore
September 4, 2024
"Highly recommend very friendly and informative and fast will work with you..ask for Annette she is awesome!"
"Thank you for your 5-star review, Eric! We are thrilled to hear that you had such a positive experience with the Ben Torres Agency. As a team, we strive to provide excellent service to our clients, and we are delighted that you found us friendly, informative, and fast. At the Ben Torres Agency, we offer a wide range of services to meet your insurance and financial needs. Whether it's auto, home, life, commercial, or other financial services, we are here to assist you every step of the way. Being a local agency, we take pride in serving our community and building strong relationships with our clients. We appreciate you mentioning Annette; she is indeed an awesome member of our team. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you again for recommending the Ben Torres Agency! Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com"
Jillian Colstrom
August 2, 2024
"Annette was super helpful and really nice. Definitely recommend!"
"Thank you Jillian fir taking the time to share. Annette and the rest of the team still believe in old fashioned customer service. We really appreciate that you had a positive experience. ✨️ looking forward to helping you any way we can for years to come. Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Lori Culler
July 26, 2024
"Caitlyn was great to work with. She was thorough at going through our coverage and answered all of our questions. Highly recommend!"
"Lori: Thank you for taking the time to share your positive experience with Caitlyn at Ben Torres Agency. I am glad we were able to talk today. We are thrilled to hear that Caitlyn was able to assist you with your insurance needs effectively and provide you with a thorough understanding of your coverage. At The Ben Torres Agency, we strive to always keep our customers' best interests in mind. We understand that choosing the right insurance for your auto, home, life, commercial, and other financial services can be a complex decision, and that's why our team works diligently to ensure you have all the information you need to make an informed choice. Caitlyn and the rest of the team are dedicated to providing exceptional customer service, and we are delighted that she was able to answer all of your questions. We appreciate your recommendation and are pleased to have had the opportunity to assist you. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We look forward to continuing to help you with all your insurance and financial service needs. Best, Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com"
Frank Czajka
July 23, 2024
"We have been a customer of Ben Torres and State Farm for nearly 40 years. Ben and his team have been responsive for all of our insurance needs. Our most recent discussion with Caitlynn on Ben's staff on July 23, 2024 is an example . She was informed, articulate, knowlegable and answered our questions in real time. We would highly recommend Ben and his team. I suspect you will be as happy as we have been with Ben and State Farm as we are."
"Thank you Frank for the heartfelt review. It has truly been a pleasure helping you and your family over the years. It warms my heart to hear the way we have worked together all this time and how it has helped and created a friendships as well. Truly blessed to have known you all these years. Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Kevin Mullholand
July 18, 2024
"Annette from the office of Ben Torres is absolutely amazing. I have worked with her for years and I refuse to go anywhere else because of her. Top notch service anytime I need something. Highly, highly recommend"
"Thank you for taking the time to leave a review. We greatly appreciate your feedback and are thrilled to hear that Annette is always there when you need her. At the Ben Torres agency, it is of utmost importance to us to help in any way we can. We take pride in the fact that our team not only excels as individuals, but also works seamlessly together. We believe that by collaborating, we can provide the best possible service to our valued customers like yourself. Our customers' best interest is always at the forefront of our minds, and we are delighted that it shows in our interactions with you. Your satisfaction is what motivates us to continuously improve and deliver exceptional experiences. Once again, we would like to express our gratitude for your kind words. If there is anything else we can assist you with, please do not hesitate to reach out. We are here to help. Best, Ben Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Marc Leavell
July 17, 2024
"Annette and the rest of the staff helpful, friendly and(Annette) pointed me in the right direction for a refinance 4 years ago thank you"
"Tank you Marc, Annette and the rest of the team always have you best interest in mind...glad it shows. Thanks for the feedback and the stars. Sharing helps us by letting others know how we can help them. Home,Auto,life,Commercial, and more. Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Chris Kurniawan
July 16, 2024
"My family and I have been a customer of Ben for multiple years. He has been exceptionally supportive with our insurance needs. I've had no complaints over the years as Ben tries to do everything possible to help us get the best rates. Highly recommended!"
"Thank you, Chris, for the 5 stars and the faith you have in me and the team to help you and your family over the years mange the risks of everyday life. Home, auto life, commercial and more! We appreciate your business and look forward to many more years of helping your family. Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com"
julie struble
July 14, 2024
"Michelle was an absolute dream to work with! She knew exactly what I needed and almost didn't need anything from me at all! She researched and was able to find what discounts might apply to me. I truly appreciate her help in the seamless move from another company!"
"Thank you so much for your wonderful review! Michelle truly enjoys helping customers like you seamlessly transition and find the best solutions. We believe in working as a team to ensure you receive the utmost value and service. We're thrilled to hear about your positive experience and look forward to continuing to exceed your expectations in the future. If you ever have more feedback or questions, please don't hesitate to reach out. Ben Torres ChFC, Agent 118 1/2 E Washington St Ann Arbor MI 48104 734 929 6171 BenTorresAgent.com 5900 E Dunbar Rd Monroe MI 48161 734 457 5877 BenTorresInsurance.com "
Jess Davidsen
June 24, 2024
"Wow!! If you want Down Home Service, served with soft spoken kind voices...this is the place for you. Each and every person in this office treats you like family. They are always highly responsive and quick with every request. Great rates and can do attitude. Highest recommendation!!"
"We are happy Jess that you took the time to let others know that you appreciate the Service you received from our office. We offer Auto home life and commercial policies at competitive rates but the service behind those polices is so important. We look forward to helping you for many years to come! Ben Torres ChFC, State Farm Agent 5900 E Dunbar Monroe MI 48161 & 118 1/2 E Washington St Ann Arbor MI 48104 "
Angie Ardis
May 12, 2024
"Everyone in the Monroe office is friendly, helpful, and knowledgeable. We had some complicated changes to our life, renters, and car insurance. It needed to happen, and they were right on top of everything. There are a lot of choices in State Farm; this is the office you should choose."
"Thank you Angie! He are at our best when things get complicated. We are passionate about helping people. Service, claims assistance and friendly help are part of what you get with us. The team and I are so glad we could help and are honored that you let us assist with your insurance needs. Thank you so much for sharing!"