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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anthony Wilkes

March 1, 2023

5  out of  5 rating by Anthony Wilkes
"Annette was very nice and helped us out a lot she gets a 10/10!!!"


February 15, 2023

5  out of  5 rating by Artiff
"Very friendly & work hard towards gett you the best rates around their package deals are great I recommend you come on down to your Monroe county state farm & get the best rates & very friendly people"

carolyn hall

February 15, 2023

5  out of  5 rating by carolyn hall
"Everyone in the office has a great personality."

Demetrike Wells-O’Brien

February 8, 2023

5  out of  5 rating by Demetrike Wells-O’Brien
"I highly recommend this office and team! They are truly passionate about helping and educating their clients."


December 17, 2022

5  out of  5 rating by MC SG
"Great service!"

Janine DeGroat

December 2, 2022

5  out of  5 rating by Janine DeGroat
"Excellent customer service! Communication is great as well. All of my questions were answered and if I did not understand something , it was explained to me well."


November 1, 2022

5  out of  5 rating by FAT BOI
"Great service and even greater people."

Mike Lymond

October 18, 2022

5  out of  5 rating by Mike Lymond
"Bottom line is these folks care and go the extra mile to help you as a consumer get the best rates. Are they the cheapest? No, however the few extra dollars is very reasonable for the amazing service and kindness you get when dealing with them. I for one am super happy I went with Ben Torres State Farm. Give them a call , you can see for yourself what great customer service sounds like."

Millicient Jones-Payne

October 11, 2022

5  out of  5 rating by Millicient Jones-Payne
"Annette at the Monroe office is always going above and beyond and always a phone call away. Thank you for your continued support."

Victor Murphy

September 30, 2022

5  out of  5 rating by Victor Murphy
"Very friendly, helped a great deal with saving me money vs my previous insurance company. Annette was truly amazing. They got me full coverage, renters and life insurance for less then half of what I paid before"

pablo quiroz

September 12, 2022

5  out of  5 rating by pablo quiroz
"Very good service"

Michelle C

July 26, 2022

5  out of  5 rating by Michelle C
"Great agent and office. I've had my policies with State Farm for a really long time and when my prior agent retired, I was lucky enough to have Ben and staff pick right up where my retired agent left off."

Ryan Gatien

July 22, 2022

5  out of  5 rating by Ryan Gatien
"I was debating between Progressive and State Farm, however Melissa reached out to me and added a human element to our transaction. She was able to beat Progressives price and ultimately won a client for life. Thank you!!!"

Armando Gil

July 19, 2022

5  out of  5 rating by Armando Gil
"Came here for auto insurance and got the coverage I needed at a good deal. Melissa was very helpful, patient, responsive, and thorough. Overall a great experience!"

Krissa Childs

July 12, 2022

5  out of  5 rating by Krissa Childs
"Very nice people!"

Tresa Henson

April 22, 2022

5  out of  5 rating by Tresa Henson
"Very nice people. Everyone is very kind. Would recommend this agent to anyone."

Ed Stump

April 21, 2022

5  out of  5 rating by Ed Stump
"Great agency favorite insurance place of all Ben and his people are cool"

LaTasha Parker

April 15, 2022

5  out of  5 rating by LaTasha Parker
"Annette Brandon is wonderful!"

jan wood

January 12, 2022

4  out of  5 rating by jan wood
"Quiet..convenient..friendly..good service..good prices...."

Floyd Huggins

September 23, 2021

5  out of  5 rating by Floyd Huggins
"Great place n prices n staff"

Alexander Sultan

September 14, 2021

5  out of  5 rating by Alexander Sultan
"Great office! Melissa is the best!"

Lana Cortez

May 3, 2021

5  out of  5 rating by Lana Cortez
"Agents are super helpful and informative. Great rates on lots of coverage and 24 hour service in case of emergency"


April 30, 2021

5  out of  5 rating by Rene
"Melissa had reached out to me multiple times to see if I would like to change to State Farm. I finally was fed up with my previous provider who is one of the BIG insurance providers and let her provide me with a quote. Not only was State Farm significantly cheaper Melissa has been responsive, kind, helpful and professional. A night and day difference from the company I am leaving! Super happy so far. Thanks!"

Finalē Christopher Ballue

April 10, 2021

5  out of  5 rating by Finalē Christopher Ballue
"Fast collected and superb rates for insurance."

Michael StClair

October 29, 2020

5  out of  5 rating by Michael StClair
"Best rates around! I have a brand new sport vehicle with full coverage and I'm under $100 (With PIP waiver), with chance to reduce it further with Safe Driver driver discount."